Refund policy

Last updated: 23 July 2026.

At Debonaire Hair Systems, we want you to be satisfied with your purchase.

If you have any questions or concerns, please contact us at:

Returns

Customers may request a return within 14 days of receiving their order.

Due to the nature of haircare and cosmetic products, returned items must be:

For hygiene and safety reasons, opened or used products cannot be returned unless they are faulty or damaged.

Faulty or Damaged Items

If your product arrives damaged, faulty or incorrect, please contact us within 7 days of delivery with your order details and supporting information.

We will assess the issue and provide an appropriate resolution.

Refunds

Once an approved return has been received and inspected, refunds will be issued to the original payment method.

Please allow 5–10 working days for refunds to appear, depending on your payment provider.

Return Shipping

Customers are responsible for return postage costs unless the product is faulty or incorrect.

Debonaire Hair Systems
Email: debonairehaircare@gmail.com

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